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Requests for change (RFC) can be made by anyone with an Infoway account. Requests must be made using the Infoway's Request Management System tool (InfoRMS) tool. The tool utilizes the users Infoway Account credentials to log in and is located at this URL: To use this tool, a Infoway account with access to InfoRMS is required. Once your access is confirmed, you can login at the following URL: https://informs.infoway-inforoute.ca/projects/PCL
The tool provides the ability to log an RFC by single entry or by using a template for batch requests. The For batch requests, the most current version of the pCLOCD template on InfoRMS should be downloaded, completed and then uploaded.
and completed each time there is a new request to ensure the current version of the template is used. The template is an Excel file that contains multiple tabs. The “How to Read” tab outlines the color code used for column headings and also clearly describes the various columns and tabs. Users should be familiar with the “How to Read” tab before utilizing any other tab.
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